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How we read an account in the first hour

Sixteen checks, but the first three explain most of what is wrong in most accounts.

1. Conversions against the store

Before anything else. If Google says 300 and Shopify says 190, every other number on the screen is decoration.

2. Search terms sorted by cost

Twenty minutes here finds the wasted spend in almost every neglected account.

3. Brand share of spend

How much of the "performance" is people who typed your name. Usually more than the last agency admitted.

4. Merchant Center diagnostics

Disapprovals nobody checked, often double-digit percentages of a catalogue.

5. Change history

Tells you whether anyone has been running it, and whether they panic.

Then structure, then bidding — last, always. The full sixteen.

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